Privacy Policy

This Privacy Statement describes how we protect the information you provide to Krennova, and its affiliates, subsidiaries, successors, and assigns (collectively referred to as “Krennova”), through our application, Paisa Manager (the “Paisa Manager Application”). Registration for the Paisa Manager services (“Paisa Manager Services”) is offered through the Paisa Manager Application, and is made available subject to, among other things, this Privacy Policy Statement (“Privacy Statement”). This Privacy Statement discloses the privacy practices of Krennova. Krennova reserves the right to change this Privacy Statement from time to time in its sole discretion. You are at all times responsible for reading and understanding any notices regarding this Privacy Statement and the current version of this document, as well as reading and understanding the current versions of all other Krennova policies, procedures, and guidelines relating to the Paisa Manager Services and the Paisa Manager Application available to you.

A notice will be posted in the Paisa Manager Application whenever this Privacy Statement is changed in a material way. The effective date at the top of this Privacy Statement also will be updated.

If you have questions or complaints regarding our privacy policy or practices, please contact us using the contact information provided below.

1. What Information of Yours Does the Paisa Manager Application Collect?

The goal of the Paisa Manager Application is to provide you with the means to register for and use the Paisa Manager Services, to provide you with information and resources that are most relevant and useful to consumers interested in the Paisa Manager Services, and to enhance and personalize your use of the Paisa Manager Services. To achieve these goals, the Paisa Manager Application needs to collect certain personal information. Personal information refers to information that tells us specifically who you are, such as your first and last name, postal address, email address, or mobile phone number. Your personal information may also include (i) the financial information necessary to effectively utilize the Paisa Manager Services, such as financial accounts and information, (ii) service use data and related information, including but not limited to your income and expenses, income/ spending pattern, income/ spending headings and other technical/ business use information about your account, (iii) information regarding your personal preferences, such as related services you use, (iv) your use your specific demographic information, such as age and gender, (v) information about your use of the products and services we offer, (vi) nonpublic information that personally identifies you, (vii) information obtained from Paisa Manager Assessments or our website, (viii) information obtained from other sources, and (ix) any other identifier that permits us to contact you. Krennova collects personal information when you register for and use the Paisa Manager Services and while using the application or when you otherwise interact with us.

In addition to any personal information or other information that you provide us, we may use a variety of ways that automatically collect information about how you access and interact with the Paisa Manager Services and Paisa Manager Application. We may use the following ways to collect information:

Krennova may use cookies to track your visits to its websites. A cookie will not allow a website to learn any personal information (such as your real name and address) that you have not otherwise disclosed. Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. Please see the user guide or help section of your browser to make this change. A tracking pixel is typically a transparent graphic image that is placed on a site.

In order to better serve you and offer you content and opportunities of financial products and services that may interest you, Krennova may collect additional information from third parties. For example, Krennova may collect information about you from social networking sites to better individualize your experience.

2. With Whom Does the Paisa Manager Application and Krennova Share the Information That is Collected?

Information about our customers and visitors is an important part of our business, and we are not in the business of selling it to others, but we may use this information, as long as it is in a form that does not personally identify you, to improve our products, get generic use pattern and alert you whenever needed or to provide services or technologies to you. We may share customer information only as described in this Privacy Statement. Information may be shared with affiliated and nonaffiliated third parties, including, but not limited to, Krennova’s lending partners, companies with which Krennova jointly markets, and companies under common control with Krennova and Krennova’s subsidiaries and agents.

Information may be shared for our everyday business purposes – such as to process transactions, maintain your account, respond to court orders and legal investigations, or, for our marketing purposes. We may also share information with our affiliates, for their everyday business purposes and for marketing, about your transactions and experiences. However, aside from sharing information necessary for our everyday business purposes, we will not share any information with nonaffiliated without your explicit prior consent.

When you submit personal information to Krennova, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in any of the countries in which Krennova and its affiliates, business partners, and subsidiaries maintain offices. You also acknowledge that in certain countries or with respect to certain activities, the collection, transferring, storage, and processing of your information may be undertaken by trusted third party vendors, agents, or service providers of Krennova. Such vendors are bound by contract not to use your personal information for their own purposes or provide it to any third parties.

3. What Organization Is Collecting the Information?

When you provide information to the Paisa Manager Application, that information is collected and maintained either by Krennova or by an authorized agent of Krennova such as web hosting companies, customer care service providers, and transaction processing service providers, unless specifically stated otherwise at the point of collection. Other parties are not permitted to collect personal information about your online activities through the Paisa Manager Application.

4. How Does Krennova Respond to Do Not Track Signals?

We may not separately respond to or take any action with respect to “do not track” configurations set through your Internet browser, as industry standards are currently evolving.

5. How Does the Paisa Manager Application and Krennova Protect Your Personal Information?

Here, we describe what kinds of security procedures are in place to protect against the loss, misuse, or alteration of your information. The Paisa Manager Application and Krennova have security measures in place to protect against the loss, misuse, and alteration of data under our control. We have implemented rules and procedures designed to limit access to the information you provide us. Our security measures comply with applicable laws and include computer safeguards and secured files and buildings. Additionally, we require employees to be trained in and comply with Krennova’s privacy standards and policies, which are designed to protect customer information.

Despite the steps we take to ensure the protection of your information, unfortunately we cannot guarantee that loss, misuse, or alteration to data will not occur. In the event of an inadvertent disclosure, Krennova will do everything commercially reasonable to limit and remedy the disclosure, but Krennova accepts no liability for any unintentional disclosure. In addition, in the unlikely event that any government or private individual seeks information, Krennova will not voluntarily provide the information, but will obey any court order requiring disclosure.

You are responsible for the security of your Paisa Manager Application username, and password, as well as, any username and password to any third party sites you may access through the Paisa Manager Application to obtain your Personal Information. Please take care when using and storing them. Krennova recommends that you do not divulge your password to anyone. You should log out and close your browser at the end of each computer session to ensure that others cannot access your personal information and correspondence, especially if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe.

6. Updating Your Personal Information and Privacy Preferences.

To access the personal information that the Paisa Manager Application has collected about you, to correct factual errors in such information, to update our records with respect to your personal information, or to direct that your nonpublic personal information not be disclosed, please contact us using the contact information provided below.

7. Compliance with Laws

This privacy statement may not constitute your entire set of privacy rights, as these may also vary. To be certain of your privacy rights, you may wish to contact the appropriate agency in your state that is charged with overseeing privacy rights of consumers. Certain regulations issued by government agencies may require us to maintain and report demographic information on the collective activities of our membership. We may also be required to maintain your personal information for a certain period of time in order to comply with applicable federal and state laws regarding recordkeeping, reporting, and audits.


If you have any concern about privacy at Krennova, please send us a thorough description of your concern to or the address below, and we will make every effort to resolve it.

If you choose to visit the Paisa Manager Application or use the Paisa Manager Services, your visit and any dispute over privacy is subject to this Privacy Statement and our legal terms and conditions, including limitations on damages, and application of the law of Nepal.

Contact information for questions regarding this Privacy Statement should be directed to:

Please note that the Paisa Manager Services may contain links to other websites and these websites’ privacy policies may not conform to our own. This Privacy Statement and accompanying Privacy Notice does not cover third party data collection practices and Krennova does not assume any responsibility for any actions of third parties. You are solely responsible for reading and understanding the privacy and other policies of such properties, and for complying therewith.